Shipping policy
📦 Tea Shipping Policy
1. Processing Time
All orders are processed within [1–3 business days] after payment is received. Orders are not shipped or delivered on weekends or holidays.
During peak seasons or promotions, processing times may be slightly longer. If there is a significant delay, we will notify you via email.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Standard Shipping: [3–7 business days]
- Expedited Shipping: [2–3 business days]
- International Shipping: [7–21 business days]
Delivery times are estimates and may vary depending on your location and carrier delays.
3. Shipping Locations
We currently ship to:
- Domestic: [e.g., United States]
- International: [List countries or “select countries worldwide”]
If your country is not listed, please contact us at PantangaWilds@gmail.com
4. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
5. Shipping Carriers
We use trusted carriers such as:
- [USPS / UPS / FedEx / DHL]
Carrier selection may vary depending on your location and shipping method chosen.
6. Damaged, Lost, or Delayed Packages
If your order arrives damaged or is lost in transit, please contact us within [7 days] of delivery at PantangaWilds@gmail.com with:
- Your order number
- Photos (if applicable)
We’ll work quickly to make things right.
7. Incorrect Shipping Information
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Customs, Duties & Taxes (International Orders)
International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.
9. Contact Us
For any shipping-related questions, reach out to us at:
📧PantangaWilds@gmail.com